Are Remote Support Jobs Still Hiring? (Yes—Here’s Who’s Actively Recruiting)
Summary
Yes—remote support jobs are still hiring in 2025. Customer support, technical help, and service desk roles remain in steady demand. Below you’ll find a quick list of companies currently offering remote support jobs, plus resources to get hired faster.
Why Remote Support Roles Haven’t Disappeared
With automation on the rise, it’s easy to assume customer support roles are drying up. In reality, the opposite is true. According to the U.S. Bureau of Labor Statistics, customer service employment remains one of the largest categories in the remote economy.
Why? Because businesses still need human empathy in customer-facing interactions. While chatbots handle simple queries, complex cases require real people. This makes remote support roles a reliable entry point for job seekers, career switchers, and anyone needing flexible work.
Companies Actively Hiring Remote Support Jobs (2025)
Here’s a zero-click-ready list of companies currently hiring remote support roles:
- Amazon – Seasonal and full-time virtual customer service reps.
- Apple – At-Home Advisors offering tech support for Apple products.
- CVS Health – Remote call center and pharmacy support roles.
- HubSpot – Customer success and tech support positions.
- LiveOps – Independent contractor call center roles across industries.
- TTEC – Work-from-home support specialists for Fortune 500 companies.
- KellyConnect – Remote chat and phone support for tech and retail brands.
- Sitel Group (now Foundever) – Global support operations with remote opportunities.
- Zapier – Remote-first company with openings in customer support.
- Concentrix – High-volume hiring for remote support staff worldwide.
👉 These companies represent a mix of gig-style, entry-level, and specialized roles—meaning there’s a spot whether you’re just starting out or looking for more technical pathways.
What Skills Do You Actually Need?
Remote support hiring managers look for a few consistent qualities:
- Strong communication skills (written and verbal)
- Problem-solving ability under pressure
- Tech literacy (basic troubleshooting, CRM software)
- Empathy and patience when handling customers
The good news: most companies provide training. You don’t always need a technical background—just the willingness to learn and adapt.
How to Land Remote Support Roles Faster
How to Land Remote Support Roles Faster
Use Specialized Job Boards
General job sites are crowded. To cut through noise, try FlexJobs, a curated remote job board that filters out scams and low-quality listings.
Upskill for Competitive Edge
If you want to go beyond entry-level, learning tools like Zendesk, Salesforce, or basic IT troubleshooting makes you stand out. Training platforms like Edureka offer affordable, instructor-led courses designed for remote-friendly careers.
Secure Your Setup
Remote support often requires handling sensitive customer data. A trusted security suite like Avast ensures compliance and data safety when working from home.
Salary Expectations for Remote Support Jobs
Remote support salaries vary by company and role. Here’s a rough breakdown:
- Entry-level call center roles: $14–$18 per hour
- Tech support specialists: $40,000–$55,000 annually
- Customer success managers: $55,000–$75,000 annually
Many companies also offer benefits like health insurance, paid time off, and equipment stipends—important factors when comparing offers.
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FAQs on Remote Support Jobs
Are remote support jobs only part-time?
No. While part-time roles exist, many companies offer full-time, benefit-eligible positions.
Do I need prior customer service experience?
Not always. Many companies hire based on communication skills and train you on the systems.
Are these jobs safe from AI automation?
Yes and no. AI handles repetitive tasks, but humans remain essential for complex cases—especially in finance, healthcare, and tech.
Best Next Step
If you’re still exploring entry-level roles beyond customer service, check out our guide to entry-level remote jobs that pay well. It expands your options while showing which paths lead to higher earnings.
Final Thoughts
Remote support jobs are still hiring—at scale. Companies across healthcare, tech, and e-commerce continue to rely on distributed support teams. For job seekers, this means opportunity is alive and well in 2025.
To move forward:
Your next support role may be only one application away.
Jedilyn Leyson turns operational chaos into executive leverage. With a sharp eye for hidden inefficiencies and a systems-first mindset, she helps founders and marketing teams convert overwhelm into organized execution. From untangling workflows to syncing cross-functional priorities, Jedilyn doesn’t just manage complexity—she turns it into a growth engine. Her superpower lies in spotting the invisible threads between people, processes, and performance—fueling campaigns that actually ship and strategies that scale.
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